{"id":9413,"date":"2025-10-29T09:00:20","date_gmt":"2025-10-29T08:00:20","guid":{"rendered":"https:\/\/obsam.com\/?page_id=9413"},"modified":"2025-10-29T09:00:20","modified_gmt":"2025-10-29T08:00:20","slug":"condition-general-de-vente","status":"publish","type":"page","link":"https:\/\/obsam.com\/en\/condition-general-de-vente\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"
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General Terms and Conditions (GTC)
OBSAM Acad\u00e9mie - Obsolescence Management Training<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Purpose<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The purpose of these General Terms and Conditions of Sale (hereinafter referred to as \u00abGTCS\u00bb) is to define the conditions applicable to training services provided by the Obsam training organization (hereinafter referred to as \u00abthe organization\u00bb), SAS, with capital of \u20ac15879, registered with the Saint Malo Trade and Companies Registry under number 817448558. The organization's head office is located at 119 rue de Brest - 22100 Dinan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Application and enforceability of the GCS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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These General Terms and Conditions apply to all training services offered by the organization, whether they are delivered in person, remotely or on customer premises, in France or abroad. The detailed characteristics of each training course (objectives, duration, location, price, etc.) are specified in the training contract or agreement, as well as in the training program.<\/p>

All orders for training courses imply the customer's full and unreserved acceptance of these terms and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3. Offers and registration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Registration for a training course involves signing a training contract (for individuals) or agreement (for legal entities). The order becomes final on receipt of the signed contract and\/or order form. Registration becomes effective on receipt of the signed registration form and payment of the registration fee, or of any document certifying that a third-party financer is covering the cost.<\/p>

All registrations are subject to written confirmation from the organization, sent by e-mail, specifying the content, dates, location and methods of execution.<\/p>

Registrations are processed on a first-come, first-served basis, subject to availability. Final confirmation will be sent by e-mail.<\/p>

In the event of a full session, the organization will immediately inform the customer and, if possible, offer to reschedule the session for a later date.<\/p>

Any training order implies that the customer accepts the training program.
The learner undertakes to complete the entire course, except in cases of force majeure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4. Terms of payment and financing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Training prices are quoted in euros, exclusive of tax, and are subject to the VAT rate in force on the day of invoicing. Payment is made by bank transfer in accordance with the terms specified in the training estimate or contractual document. Unless otherwise specified, a deposit of 30 % may be requested at the time of order, the balance being due at the end of the training course.<\/p>

For courses held abroad, payments must be made in euros, unless otherwise agreed. Bank charges for international transactions are at the customer's expense.<\/p>

Any course begun is considered due in full.<\/p>

Food, transport and accommodation costs are not included.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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5. Payment by an OPCO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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In the event that a funding body (OPCO, CPF, etc.) is responsible for paying for a course, it is the customer's responsibility to take the necessary steps before the start of the course. Failing this, he\/she remains personally liable for the full amount.<\/p>

In the event of partial payment, the balance is payable by the customer. In the event of non-payment by the funding body, the customer will be invoiced directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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6. Invitations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The organization cannot be held responsible for non-receipt of the invitation, regardless of who it is sent to at the customer's premises, particularly in the event of absence of the trainee(s) from the course. In case of doubt, it is the customer's responsibility to ensure that his trainees are registered and present at the training session.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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7. Cancellation or postponement conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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All cancellations must be notified by the customer and confirmed in writing. In the event of cancellation by the customer, the following charges apply:<\/p>