{"id":9964,"date":"2026-06-05T16:47:49","date_gmt":"2026-06-05T14:47:49","guid":{"rendered":"https:\/\/obsam.com\/?page_id=9964"},"modified":"2026-06-10T12:28:29","modified_gmt":"2026-06-10T10:28:29","slug":"condition-general-de-vente-ostral-fr","status":"publish","type":"page","link":"https:\/\/obsam.com\/en\/condition-general-de-vente-ostral-fr\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente OSTRAL Fr (CGV)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9964\" class=\"elementor elementor-9964\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7a918 e-con-full e-flex e-con e-parent\" data-id=\"ee7a918\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5414a2b elementor-widget elementor-widget-html\" data-id=\"5414a2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"shape-alternative2\">\r\n<\/div>\r\n<div class=\"shape-alternative\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5db130a elementor-widget elementor-widget-heading\" data-id=\"5db130a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV)\nOSTRAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3870a2 e-flex e-con-boxed e-con e-parent\" data-id=\"e3870a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a54aa8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6a54aa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c010c94 elementor-widget elementor-widget-heading\" data-id=\"c010c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Purpose<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e67e3 elementor-widget elementor-widget-text-editor\" data-id=\"38e67e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les conditions<br \/>dans lesquelles la soci\u00e9t\u00e9 OBSAM, soci\u00e9t\u00e9 par actions simplifi\u00e9e au capital de 15 879 \u20ac, immatricul\u00e9e au RCS de Saint-Malo sous le num\u00e9ro 817 448 558, dont le si\u00e8ge social est situ\u00e9<br \/>119 rue de Brest \u2013 22100 DINAN, fournit au client les services OSTRAL et BOREAL, accessibles en mode SaaS (Software as a Service).<br \/>L\u2019utilisation des services est r\u00e9serv\u00e9e \u00e0 un usage strictement professionnel et non d\u00e9tourn\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7719f39 e-flex e-con-boxed e-con e-parent\" data-id=\"7719f39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2fdb1a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e2fdb1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e27a26e elementor-widget elementor-widget-heading\" data-id=\"e27a26e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Description des services et abonnements <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde7c99 elementor-widget elementor-widget-text-editor\" data-id=\"cde7c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les services propos\u00e9s par OBSAM s\u2019articulent autour de la plateforme OSTRAL et de l\u2019outil<br \/>BOR\u00c9AL.<br \/>OSTRAL est une plateforme permettant de g\u00e9rer les donn\u00e9es industrielles, d\u2019anticiper les<br \/>risques d\u2019obsolescence et de connecter des besoins industriels \u00e0 des solutions disponibles au<br \/>sein d\u2019un \u00e9cosyst\u00e8me d\u2019acteurs.<br \/>Les offres d\u2019abonnement sont les suivantes :<\/p><ul><li><strong>OSTRAL Essentiel<\/strong> : abonnement destin\u00e9 aux entreprises souhaitant acc\u00e9der aux donn\u00e9es, assurer une veille sur leurs r\u00e9f\u00e9rences et identifier des solutions \u00e0 leurs probl\u00e9matiques industrielles.<\/li><li><strong>OSTRAL Solution<\/strong> : abonnement destin\u00e9 aux entreprises souhaitant valoriser leurs solutions, r\u00e9pondre \u00e0 des besoins industriels et d\u00e9velopper des opportunit\u00e9s commerciales.<\/li><\/ul><p>Ces abonnements peuvent \u00eatre compl\u00e9t\u00e9s par des modules compl\u00e9mentaires, notamment li\u00e9s \u00e0<br \/>l\u2019extension de r\u00e9f\u00e9rences, \u00e0 l\u2019activation de solutions ou \u00e0 l\u2019int\u00e9gration technique.<br \/>Les caract\u00e9ristiques d\u00e9taill\u00e9es de chaque offre, ainsi que les conditions tarifaires applicables,<br \/>sont pr\u00e9cis\u00e9es dans le bulletin d\u2019adh\u00e9sion et\/ou les documents commerciaux associ\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7885ec e-flex e-con-boxed e-con e-parent\" data-id=\"a7885ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89eb284 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"89eb284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da04d5e elementor-widget elementor-widget-heading\" data-id=\"da04d5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Dur\u00e9e et renouvellement <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4feee43 elementor-widget elementor-widget-text-editor\" data-id=\"4feee43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le contrat prend effet \u00e0 compter de la date d\u2019activation du service.<br \/>Il est conclu pour une dur\u00e9e initiale ferme de douze (12) mois.<br \/>Sauf r\u00e9siliation par l\u2019une ou l\u2019autre des parties, notifi\u00e9e par \u00e9crit (courrier ou email avec accus\u00e9 de r\u00e9ception) au moins deux (2) mois avant la date d\u2019\u00e9ch\u00e9ance, le contrat est reconduit tacitement pour des p\u00e9riodes successives de douze (12) mois.<br \/>Par exception, certaines offres peuvent pr\u00e9voir des modalit\u00e9s sp\u00e9cifiques de r\u00e9siliation anticip\u00e9e, notamment en cas de paiement mensuel. Ces conditions sont pr\u00e9cis\u00e9es dans le bulletin d\u2019adh\u00e9sion.<\/p><p>OBSAM pourra notifier le client, \u00e0 titre informatif, de l\u2019approche de la date d\u2019\u00e9ch\u00e9ance de son<br \/>abonnement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10d15b6 e-flex e-con-boxed e-con e-parent\" data-id=\"10d15b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f0f52 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d6f0f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c3aef3 elementor-widget elementor-widget-heading\" data-id=\"5c3aef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Modalit\u00e9s de paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eead7f elementor-widget elementor-widget-text-editor\" data-id=\"7eead7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le r\u00e8glement des abonnements s\u2019effectue par virement bancaire sur le compte d\u2019OBSAM (RIB<br \/>fourni).<br \/>Selon l\u2019offre souscrite, le paiement peut \u00eatre effectu\u00e9 :<\/p><ul><li>soit en une seule fois \u00e0 la commande, puis \u00e0 chaque renouvellement annuel ;<\/li><li>soit de mani\u00e8re mensuelle, selon les conditions pr\u00e9cis\u00e9es dans le bulletin d\u2019adh\u00e9sion<\/li><\/ul><p>Les modules compl\u00e9mentaires font l\u2019objet d\u2019une facturation mensuelle, sur la base des prestations effectivement r\u00e9alis\u00e9es au cours du mois \u00e9coul\u00e9.<br \/>En cas de renouvellement ou de paiement mensuel, tout retard de paiement sup\u00e9rieur \u00e0 trente<br \/>(30) jours calendaires \u00e0 compter de la date d\u2019\u00e9ch\u00e9ance entra\u00eenera :<\/p><ul><li>a suspension de l\u2019acc\u00e8s aux services, apr\u00e8s notification rest\u00e9e sans effet ;<\/li><li>l\u2019application d\u2019int\u00e9r\u00eats de retard conform\u00e9ment \u00e0 l\u2019article L441-10 du Code de commerce ;<\/li><li>la facturation d\u2019une indemnit\u00e9 forfaitaire de recouvrement de 40 \u20ac.<\/li><\/ul><p>OBSAM se r\u00e9serve le droit d\u2019exiger le paiement imm\u00e9diat de toute somme due en cas de nonrespect des conditions de paiement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c13b861 e-flex e-con-boxed e-con e-parent\" data-id=\"c13b861\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-465b9ea elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"465b9ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72fe71e elementor-widget elementor-widget-heading\" data-id=\"72fe71e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Documents obligatoires \u00e0 la souscription<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe765d9 elementor-widget elementor-widget-text-editor\" data-id=\"fe765d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le client devra fournir les \u00e9l\u00e9ments suivants \u00e0 jour :<\/p><ul><li>\u00a0Bulletin d\u2019adh\u00e9sion compl\u00e9t\u00e9 et sign\u00e9 ;<\/li><li>Fiche client renseign\u00e9e ;<\/li><li>Extrait Kbis de moins de trois (3) mois ;<\/li><li>Copie des certifications et agr\u00e9ments professionnels en vigueur.<\/li><\/ul><p>OBSAM se r\u00e9serve le droit de refuser la souscription en l\u2019absence de ces pi\u00e8ces.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3db1ca2 e-flex e-con-boxed e-con e-parent\" data-id=\"3db1ca2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e33e6e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e33e6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376f14c elementor-widget elementor-widget-heading\" data-id=\"376f14c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Conditions d\u2019utilisation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce78c52 elementor-widget elementor-widget-text-editor\" data-id=\"ce78c52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le client s\u2019engage \u00e0 :<\/p><ul><li>Utiliser OSTRAL et BOREAL exclusivement pour ses besoins professionnels internes ;<\/li><li>Respecter la <b>confidentialit\u00e9 absolue<\/b> des identifiants d\u2019acc\u00e8s fournis ;<\/li><li>Ne pas reproduire, distribuer, conc\u00e9der ou rendre accessibles les contenus ou logiciels<br \/>\u00e0 des tiers, de mani\u00e8re directe ou indirecte.<\/li><\/ul><p>Toute violation de ces r\u00e8gles pourra entra\u00eener la <b>suspension imm\u00e9diate des acc\u00e8s<\/b>, voire la<br \/><b>r\u00e9siliation de plein droit du contrat<\/b>, sans remboursement ni indemnit\u00e9.<br \/>Suivant la gravit\u00e9 des faits, OBSAM pourra poursuivre le client par voie judiciaire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5826caa e-flex e-con-boxed e-con e-parent\" data-id=\"5826caa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0f4be elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e0f4be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf1e51 elementor-widget elementor-widget-heading\" data-id=\"bdf1e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Obligations du Prestataire<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f272b1 elementor-widget elementor-widget-text-editor\" data-id=\"5f272b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>OBSAM s\u2019engage \u00e0 :<\/p>\n<ul>\n<li>Assurer la disponibilit\u00e9 des services 5j\/7, de 9h \u00e0 17h (hors jours f\u00e9ri\u00e9s fran\u00e7ais) ;<\/li>\n<li>Effectuer des <b>mises \u00e0 jour logicielles<\/b> sans surco\u00fbt pour le client ;<\/li>\n<li>Fournir un <b>support technique<\/b> accessible par email aux horaires ouvr\u00e9s ;<\/li>\n<li>Garantir un haut niveau de <b>s\u00e9curit\u00e9 informatique et de protection des donn\u00e9es<\/b>.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-956ea5b e-flex e-con-boxed e-con e-parent\" data-id=\"956ea5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-595b28c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"595b28c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2ef02f elementor-widget elementor-widget-heading\" data-id=\"b2ef02f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Donn\u00e9es personnelles et RGPD<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391b7ba elementor-widget elementor-widget-text-editor\" data-id=\"391b7ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>OBSAM respecte l\u2019ensemble des obligations issues du R\u00e8glement G\u00e9n\u00e9ral sur la Protection des<br \/>Donn\u00e9es (RGPD).<\/p><ul><li>Les donn\u00e9es du client sont h\u00e9berg\u00e9es exclusivement dans l\u2019Union europ\u00e9enne ;<\/li><li>Aucune donn\u00e9e n\u2019est c\u00e9d\u00e9e \u00e0 des tiers ni utilis\u00e9e \u00e0 des fins commerciales ;<\/li><\/ul><p>Le client peut exercer ses droits (acc\u00e8s, rectification, suppression) en contactant :\u00a0<a href=\"mailto:rgpd@obsam.com\">rgpd@obsam.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32182a1 e-flex e-con-boxed e-con e-parent\" data-id=\"32182a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03ac066 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"03ac066\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d193e7c elementor-widget elementor-widget-heading\" data-id=\"d193e7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Intellectual Property<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c72855 elementor-widget elementor-widget-text-editor\" data-id=\"7c72855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>OBSAM s\u2019engage \u00e0 respecter la r\u00e9glementation applicable en mati\u00e8re de protection des don-<br \/>n\u00e9es personnelles, et notamment le R\u00e8glement (UE) 2016\/679 du Parlement europ\u00e9en et du<br \/>Conseil du 27 avril 2016 (RGPD).<br \/>\u00c0 ce titre :<\/p><ul><li>Les donn\u00e9es personnelles des clients sont h\u00e9berg\u00e9es exclusivement au sein de l\u2019Union<br \/>europ\u00e9enne ;<\/li><li>Aucune donn\u00e9e n\u2019est c\u00e9d\u00e9e, lou\u00e9e ou vendue \u00e0 des tiers, ni utilis\u00e9e \u00e0 des fins commer-<br \/>ciales non li\u00e9es \u00e0 l\u2019objet du contrat ;<\/li><li>Le client dispose d\u2019un droit d\u2019acc\u00e8s, de rectification et de suppression en contactant \u00e0<br \/>tout moment l\u2019adresse suivante : <a href=\"mailto:rgpd@obsam.com\">rgpd@obsam.com<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e37dae1 e-flex e-con-boxed e-con e-parent\" data-id=\"e37dae1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ecb1ec elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5ecb1ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7843f4d elementor-widget elementor-widget-heading\" data-id=\"7843f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Responsabilit\u00e9 \u2013 Limites \u2013 Force majeure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6964ef elementor-widget elementor-widget-text-editor\" data-id=\"b6964ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>OBSAM s\u2019engage \u00e0 fournir un service conforme \u00e0 l\u2019\u00e9tat de l\u2019art mais ne pourra \u00eatre tenue pour<br \/>responsable :<\/li><li>Des dommages indirects (perte d\u2019exploitation, chiffre d\u2019affaires, donn\u00e9es, etc.) ;<\/li><li>Des interruptions temporaires dues \u00e0 la maintenance, \u00e0 un incident technique ou \u00e0 un<br \/>cas de force majeure (incendie, gr\u00e8ve, inondation, cyberattaque, etc.).<\/li><li>En toute hypoth\u00e8se, la responsabilit\u00e9 d\u2019OBSAM est plafonn\u00e9e au montant annuel de<br \/>l\u2019abonnement en cours dans un d\u00e9lai de 90 jours.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1ecead e-flex e-con-boxed e-con e-parent\" data-id=\"e1ecead\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d94efda elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d94efda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c5f211 elementor-widget elementor-widget-heading\" data-id=\"8c5f211\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. R\u00e9siliation anticip\u00e9e<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cba65f4 elementor-widget elementor-widget-text-editor\" data-id=\"cba65f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En cas de non-respect contractuel grave (utilisation frauduleuse, d\u00e9faut de paiement, atteinte<br \/>aux droits d\u2019OBSAM), le contrat pourra \u00eatre r\u00e9sili\u00e9 de plein droit 30 jours apr\u00e8s notification<br \/>\u00e9crite rest\u00e9e sans effet.<br \/>Les donn\u00e9es resteront accessibles au client pendant 30 jours suivant la r\u00e9siliation, sauf manque-<br \/>ment grave.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66be464 e-flex e-con-boxed e-con e-parent\" data-id=\"66be464\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f30fe6a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f30fe6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-715dc75 elementor-widget elementor-widget-heading\" data-id=\"715dc75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Droit applicable \u2013 Juridiction comp\u00e9tente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a3a427 elementor-widget elementor-widget-text-editor\" data-id=\"4a3a427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les pr\u00e9sentes CGV sont soumises au <strong>droit<\/strong><br \/><strong>fran\u00e7ais<\/strong>.<br \/>En cas de litige, les parties s\u2019engagent \u00e0 rechercher une r\u00e9solution amiable.<br \/>\u00c0 d\u00e9faut, le <strong>Tribunal de commerce de SAINT-MALO<\/strong> sera seul comp\u00e9tent, sauf disposition<br \/>l\u00e9gale imp\u00e9rative contraire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV) OSTRAL 1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les conditionsdans lesquelles la soci\u00e9t\u00e9 OBSAM, soci\u00e9t\u00e9 par actions simplifi\u00e9e au capital de 15 879 \u20ac, immatricul\u00e9e au RCS de Saint-Malo sous le num\u00e9ro 817 448 558, dont le si\u00e8ge social est situ\u00e9119 rue de [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9964","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/pages\/9964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/comments?post=9964"}],"version-history":[{"count":4,"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/pages\/9964\/revisions"}],"predecessor-version":[{"id":10057,"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/pages\/9964\/revisions\/10057"}],"wp:attachment":[{"href":"https:\/\/obsam.com\/en\/wp-json\/wp\/v2\/media?parent=9964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}